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Amazon· Growth & Management

Full Amazon account management, owned end to end.

Every workstream on this page, run by one team against one plan — with a single weekly review where advertising, content, operations and analytics look at the same numbers.

Overview

Full Amazon Account Management, in plain terms.

Separate vendors optimise separate metrics. The advertising agency reports ACoS, the creative studio reports delivery, the operations contractor reports tickets closed, and nobody is accountable for the number that pays your salaries.

Full management removes the translation layer. One strategist owns the plan, the specialists executing it sit in the same weekly review, and the reporting reconciles to settlement rather than to whichever dashboard flatters the work.

What this service includes

The work itself.

Scope is written down before the engagement starts, and the weekly review reports against it.
  • Strategy and quarterly planning

    A written growth plan with sequenced priorities, forecast and profitability targets, revisited quarterly rather than assumed annually.

  • Monthly Reporting

    A written monthly deep-dive alongside the weekly note: what moved, what we changed, what we got wrong, and what happens next — reconciled to settlement data.

  • Advertising management

    Full PPC and, where it applies, DSP management across every campaign type, governed against contribution margin.

  • Content and creative programme

    Listing optimization, A+ Content, storefront and imagery run as an ongoing programme rather than a one-off project.

  • Inventory and operations

    Cover forecasting, restock planning, reimbursement recovery and returns analysis, linked to advertising pacing.

  • Account health ownership

    Daily monitoring, notification triage and case management, with escalation paths agreed in advance.

Who this is for

Where this earns its fee.

  • Brands where Amazon is significant enough to need an owner rather than a contractor.
  • Teams currently coordinating three or four vendors and reconciling their reports by hand.
  • Founders who are personally the integration layer between agencies and want that time back.
  • Accounts where the individual workstreams are fine but the whole is underperforming.

Our process

How we run full amazon account management

  1. 01

    Diagnose

    Full audit across every surface: performance, catalogue, advertising, rank, margin, inventory and account health.

  2. 02

    Build

    A written plan with sequence, ownership and cost attached — delivered before execution starts.

  3. 03

    Optimize

    Weekly cycles across all workstreams, every change logged against its target metric.

  4. 04

    Scale

    Expansion into proven products, terms, placements and marketplaces, following evidence rather than ambition.

Why this matters

What it changes commercially.

Amazon rewards integration and punishes coordination gaps. A content change that nobody tells the advertising team about, an inventory decision the strategist never saw — these are where accounts quietly lose money, and no individual vendor is at fault.

Single ownership also changes the conversation. When one team is accountable for contribution margin, the argument about whose metric matters most stops, and the weekly review becomes about decisions instead of attribution.

What we optimize

The metrics this is judged on.

Agreed before work starts, so nobody gets to pick a flattering one afterwards.

Contribution margin
The objective. Everything else in the account is a lever on this.
Blended TACoS
Whether growth is being bought or built.
Organic share of sales
Whether the account is becoming less dependent on paid traffic over time.
Account health standing
The downside metric. Protecting it protects everything above.

Illustrative view of the reporting layer. Figures shown are sample data.

Questions

Full Amazon Account Management FAQ

Pricing, contracts and onboarding are answered on the full FAQ page.

What does full account management cost?

A monthly retainer scaled to catalogue size, ad spend and scope, sometimes with a performance component against an agreed baseline. We publish ranges on the first call rather than after three meetings.

Is there a minimum size?

No hard floor, but full management tends to make commercial sense above [MINIMUM MONTHLY REVENUE] in monthly Amazon sales. Below that a single workstream is usually a better use of budget, and we will say so.

How often will we actually speak?

A weekly written review and a scheduled call, plus a shared channel for anything that cannot wait. Your strategist is a person you can message, not a ticket queue.

Let's build your growth plan.

Start with a free audit focused on full amazon account management. You'll get a written read on what's working, what isn't, and what we'd change first — whether or not you hire us.